We are committed to providing the best shopping experience for our customers, believing that our products achieve the highest quality standards. To safeguard your rights, we have a detailed warranty policy outlined below:
We offer a specific warranty period for each product, which may vary depending on the type of product and specific conditions. Detailed information about the warranty period will be clearly provided before making a purchase.
To ensure your entitlement under the warranty policy, the product must be used correctly and in accordance with our instructions. Warranty does not apply to cases where the product is intentionally damaged or used for unintended purposes.
In the event of any malfunction or quality issue, please contact us immediately. You will be guided through the warranty claim process and asked to provide necessary information such as the purchase invoice, a description of the issue, and illustrative photographs.
We may offer warranty options including repair, replacement, or refund depending on the specific condition of the product and your preferences.
For international customers, we also provide warranty services. However, the procedures and conditions may vary depending on the specific region. Please contact our support team for more detailed information.
We are committed to customer satisfaction and will make every effort to resolve any issues quickly and fairly. Our warranty policy is built on trust in quality and your confidence.
We hope that this warranty policy provides you peace of mind when choosing our products. If you have any questions or need further assistance, please contact our customer support team.
Address: 234/1A N2 Street, An Thanh Town, Thuan An City, Binh Duong Province, Vietnam
Phone Number: 0352568433
Mon-Sat 09:00-19:00 (GMT +7)
Email: info@global-pots.com
GLOBAL-POTS TEAM
